Advice and answers from the Cubspot Team

Cubspot Concierge is a service we offer for activity providers to make onboarding the Cubspot platform a breeze. For a $19.99 one-time fee we provide you with total peace of mind knowing that our team of experts will get your programs and activities looking top-notch. Here's how it works.

We'll find a time to get in touch 

Once we’ve received your confirmation for Cubspot Concierge a member of our team of experts will reach out to you directly within 1 business day to schedule a time to discuss how you're currently displaying and managing your activity offerings. Often times we find that our activity providers use popular class management booking software like Active, Campminder, iClassPro, Jackrabbit and many others. If you use a software, that’s great, we can walk through the easy data export process with you to make sure we capture all of the appropriate info we need to get started. To help you get prepared for when we contact you here is another help doc that discusses questions we like to ask.

We’ll setup your business listing 

The first step in joining the Cubspot marketplace is to create a business listing. This is your digital storefront on Cubspot, and is often the first impression parents will have when they discover you. Similar to sites like Facebook we'll include a cover photo, avatar, description, location – everything that goes into making you look awesome.

We’ll add your programs

Programs are the lifeblood of Cubspot. They are what populates our marketplace, and when parents make a search for activities, programs are what they'll see. To make sure you have as many opportunities to be discovered by parents as possible our team will populate your Cubspot page with up to 20 programs from either your website (if you have one) or from any booking software you may use. This is where the real value of Cubspot Concierge comes into play.

We’ll handpick killer photos 

Photos make a world of difference when it comes to making your programs attractive to parents. Rest assured that our team will pull any existing photos you have, and if you don’t have any photos for your activities that’s not a problem! We’ll dig through our extensive collection of the best stock imagery on the web to find a photo that makes your program stand out.

We’ll include your reviews 

Reviews can be the deciding factor for parents making a purchase decision. We know how valuable these are, which is why we’ll work hard to grab your reviews from Yelp, Google, Facebook, and any pre-existing reviews you might have on your own website, and integrate them all in one place right on your Cubspot business listing. 

Want to get in touch with a member of our team to get more detail? Message us using the chat bubble in the bottom right hand corner of your screen or send us an email.

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